Contact Us
Need to speak to a member of our Customer Services Team? We’re here to help.
Information
Important Notice
Our Customer Service Team are NOT medically qualified to answer health-related questions, including what vaccinations you may need. For medical advice, please book a consultation with our healthcare professionals.
enquiries@masta.org
0330 100 4200
Monday-Saturday
Vaccine History
Access your vaccination recordsTest Results
View your test resultsAppointment Amendments
Change or cancel your appointmentVaccine History
Did you know, you can download a report yourself of all the data MASTA holds for you, including your vaccination history?
How to download your data:
- Log in to your account.
- On your dashboard, click the Download your data button
Need help logging in?
- Forgotten password? Click here to reset.
- Forgotten username? Contact our team on 0330 100 4200 or by emailing enquiries@masta.org.
Note: If the user has Forgotten their username, they should contact the customer support.
Email UsTest Results
To assist you with your enquiry, please complete the form below and click Submit.
Why we need this information:
- We use the details you provide to verify your identity — a key part of our commitment to protecting your data.
- We may contact you by email or phone, if needed, to complete the verification process.
- By submitting this form, you consent to us contacting you only for the purpose of handling your enquiry.
MASTA will never use the information entered here for any other purpose.
Appointment Amendments
To assist you with your enquiry, please complete the form below and click Submit.
Why we need this information:
- We use the details you provide to verify your identity — a key part of our commitment to protecting your data.
- We may contact you by email or phone, if needed, to complete the verification process.
- By submitting this form, you consent to us contacting you only for the purpose of handling your enquiry.
MASTA will never use the information entered here for any other purpose.
